11/11 ETS Staff meeting

• Customer Service - zero tolerance policy for non-professional behavior
• Downloads - this is boarderline non-professional behavior
• Budget - where are the cuts going to come from
• Job Security - President Vailas and Jim Fletcher comments
• Report on WCET - Blogged the conference at beckblake.edublogs.org

• Purchasing - what has changed. The State purchasing dept has put a stop on special handling of purchases. We are just following the rules a little closer.

1. Consulting - If it is $50K or less and the dept makes a case why a "sole source" is important, it can be approved locally. Contract must have a not to exceed level. Mods can't exceed $50k total.

1. Software - Third Party that is over $50K must go to state - takes 30-90 days for state to turn around. I think we are going to have to change the tactic on the bridge. It sounds like this HAS to go through state purchasing for something like this. The RFI is not going to be a purchasing mechanism - it is simply an information gathering situation.

• Purchasing MAPP - Randy and David Buck working a MAPP (procedure) for the campus. Looking for efficiency/duplication, support issues, networking, and security concerns on campus. Austin will be the gatekepper - we may need to fill out a checklist for IT purchases.

1. These things impact our purchase of Tandberg Warranties, the Bridge, and Projectors on a Pcard.